Shipping Policy

At Zylome, we are committed to ensuring a smooth, safe, and timely delivery experience for all our customers across India. We aim to provide reliable shipping services while maintaining the highest quality standards for every order.

Shipping Charges

  • Free Delivery All Over Tamil Nadu
  • Just Rs.100 Shipping Charge for All Over India

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Delivery Timeline

  • Orders are usually delivered within 7-10 working days from the date of dispatch.
  • Delivery timelines may vary slightly depending on location, courier availability, weather conditions, or high-demand periods such as sales and festive seasons.

Order Processing

  • Orders are processed within 24 to 48 hours after successful order confirmation.
  • Once processed, orders are handed over to our trusted courier partners for shipment.
  • Orders placed during sales, promotional events, or public holidays may require additional processing time.

Shipment & Tracking Details

  • Once your order is shipped, tracking details will be shared through WhatsApp, SMS, or email.
  • Tracking information may take up to 24 business hours to become active on the courier partner’s website.
  • Customers can track their shipment using the tracking link provided after dispatch.

Delivery Delays

While we strive to deliver orders on time, Zylome is not responsible for delays caused due to:

  • Courier service interruptions
  • Natural calamities or weather conditions
  • Incorrect shipping details provided by customers
  • Unavailability of the recipient at the delivery location
  • Unexpected logistical or operational issues

We sincerely appreciate your patience and understanding in such situations.

Unboxing Recommendation

To ensure a smooth support and claim process, customers are strongly advised to record an uncut unboxing video while opening the package.

This video may be required in case of:

  • Missing products
  • Damaged items
  • Wrong product received
  • Exchange or refund requests

Any edited, tampered, or cut videos may not be accepted for verification purposes.

📢 Important Update

Due to the overwhelming response from customers across India during our ongoing sale, some orders may experience slight delivery delays.

Our team is working continuously to ensure all orders are processed, dispatched, and delivered as quickly as possible.

We truly appreciate your patience, trust, and support.

Contact Us

Brand Name: Zylome
Phone/WhatsApp: +91-9994966729
Email: zylome7@gmail.com

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